problem...
you need productivity tools that help your knowledge workers make good judgements and freely share their experiences solving complex problems.

situation...
most transactional work that can be automated (or outsourced) has been, or will be soon. What work is left to do? Complex jobs like interacting with other people, solving multi-dimensional problems, generating creative solutions, etc.

solution...
ki˘wikis -- a technology solution with a twist... ki˘wikis marry the same software platform as Wikipedia with a learning architecture that encourages sharing information, the exchange of ideas and builds community among project groups, a corporate division or a virtual company.

Email me if you are interested in exploring how a ki˘wiki can help you.